At 12ban Responsible Gambling – Keep it fun, keep it in your control

Responsible gambling means betting or gaming with a clear understanding of your limits — staying within them and never treating it as a solution to life's problems. 12ban believes betting is only enjoyable when it's kept moderate and in control.

Online betting is growing fast in Bangladesh. Many young people get started through the excitement of cricket or football. But there's a thin line between excitement and addiction — and 12ban is committed to helping you recognize and respect that line.

The core principles of Responsible Gaming are:

• Play for fun, not for income: Never think of betting as a source of income. It's purely a form of entertainment.
• Bet within your means: Only bet money you can afford to lose.
• Set limits on your time and money: Decide in advance how long you will play each day and how much you are willing to spend.
• Accept Losses: Never chase your losses by placing bigger bets to try to win back what you've lost.
• Take a Break: Taking regular breaks is one of the most important parts of responsible gambling.

Problem betting doesn't happen overnight — it builds gradually. Ask yourself honestly whether any of the following signs apply to you:

• Chasing losses by placing more bets to win back what you've lost.
• You want to stop betting but find you can't.
• You are hiding your betting activity from family or friends.
• Borrowing money or breaking into savings to fund betting.
• You feel restless or irritable when you're not betting.
• You are neglecting work, studies, or family responsibilities.
• Lying about your betting.

12ban is more than just a betting platform — we genuinely care about the wellbeing of every user. That's why we've put in place a range of practical tools and safeguards:

• Deposit Limit: You can set a maximum deposit limit — daily, weekly, or monthly. Any request to raise the limit only takes effect after 7 days, so impulsive decisions are kept in check.
• Betting Limits: Set your own cap on how much you can wager within a given period.
• Session Time Limit: Set a daily limit for how long you spend on the platform. Once your time is up, you will be logged out automatically.
• Cooling-Off Period: Temporarily pause your account for anywhere between 1 day and 6 weeks.
• Self-Exclusion: If you want to take a long-term break from betting, you can close your account yourself. During this period, you will not receive any promotional messages.

Answer the following questions honestly. If most of your answers are "yes", consider reaching out for support:

At 12ban, we've seen that users who stick to these simple rules get genuine enjoyment from betting and never run into problems:

12ban strictly does not provide services to anyone under the age of 18. Protecting minors is a core part of our responsible gambling commitment.

• Age verification is mandatory at registration.
• Suspicious accounts require KYC verification.
• If an underage account is identified, it will be permanently closed and any deposited funds will be returned.
• Parents and guardians are advised to install filtering software on their children's devices.